Q: Can I take your oils internally?
A: The International Federation of Aromatherapists does not recommend taking essential oils internally unless under the direct supervision of a medical doctor who is qualified in clinical Aromatherapy. Please make sure that, when you take any oils internally, it is under the guidance of a medical professional.
Q: What is your return policy?
A: If you are not completely satisfied with your purchase, let us know within 30 days, and we will exchange it for you or give you money back guaranteed. For return instructions, please check the Shipping and Returns page on our website (under menu bar Our Company).
Q: Do you have a physical store I can visit?
A: Yes, you can visit us at our retail location in Lorton, Virginia during our business hours.
Q: How quickly do you process and ship my order?
A: Most orders are shipped the same business day (Monday through Friday) if payment is received by 3:00 PM EST. Orders placed on the weekend will be processed on the following Monday, or the following Tuesday if Monday is a holiday.
Q: How long have you been in business selling natural ingredients?
A: We have been in business for over 20 years. In addition to operating our own web store, we are also selling on eBay and Walmart.com. We are one of the eBay's Top-Rated Power Sellers and have been growing our business steadily on eBay since 2003. Recently, we have been invited to sell on Walmart.com.